Last updated: March 2026
Customers may cancel their orders before the product has been shipped. Once the order has been dispatched, cancellation may no longer be possible.
Order Cancellation
You can request an order cancellation by contacting our support team with your order details.
If the cancellation request is approved before shipment, the order will be cancelled and the refund will be initiated.
Cancellation After Shipment
If the order has already been shipped, cancellation will not be possible. However, you may request a return once the product is delivered according to our Return Policy.
Refund for Cancelled Orders
For prepaid orders, refunds will be processed to the original payment method within 5–7 business days.